Shipping policy

Shipping Policy:

All orders are dispatched within 2–3 business days of order confirmation.

- In case a product is high in demand, dispatch timelines may extend by 5–6 additional business days.

- For urgent delivery requests, kindly WhatsApp us at 9897108315 before placing your order.

### Delivery Timeline

- Once dispatched, orders are usually delivered within 4–5 business days, depending on the courier partner and delivery location.

- Delays caused by courier partners, natural circumstances, or unforeseen logistical issues are beyond our control; however, we will always assist you with tracking and support.

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## DELIVERED BUT NOT RECEIVED

- If the tracking status shows “Delivered” but you have not received your package, kindly inform us within 24 hours of the delivery status update.

- Requests raised after 24 hours of the delivery status being marked as delivered may not be eligible for investigation or resolution.

- We will coordinate with the courier partner and assist you to the best of our ability; however, House of Sila is not liable for claims reported beyond the stated timeframe.

Thank you for shopping with House of Sila. We appreciate your business and are committed to providing you with high-quality products and excellent customer service.